Google has introduced AIM in Gmail, allowing Gmail users to include AIM/AOL chat in their Gmail window (Gmail users have been able to text-chat with each other for some time) on most Web browsers. Pretty slick, and especially useful in workplace environments or on borrowed computers where installing an IM client application isn't allowed or practical.
Even though IM in Gmail isn't as full-featured as application-based clients such as AOL Instant Messenger, iChat or Trillian, one really cool thing Gmail can do is offline chat. You can send IMs to people who aren't online, and they receive them the next time they log in.
I appreciate that Google fosters continuous innovation in their products - it keeps me using them.
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